Built with operators, not just for them.
Every deployment started as a conversation with the ops team actually running the kitchen. VoiceBit isn't built to demo well — it's built to hold up at noon on a Friday when the drive-thru line is six cars deep and three phone lines are ringing at once. The operators on this page kept us honest about what that actually requires.
Sunbelt Burger Co.
8-location QSR group — Texas and Arizona. Phone ordering AI on Starter plan, Square for Restaurants integration.
"We were dropping 30–40 calls every lunch shift. VoiceBit just picks them up. The modifiers come through clean, the upsell hits more often than our cashiers did, and our counter staff finally has room to breathe."
— Director of Operations, Sunbelt Burger Co.
Coastal Wraps
3-location fast casual — South Florida. Drive-thru and phone ordering on Growth plan, PAR Brink integration.
"Our drive-thru line moved faster in week one than it ever had with a person on the speaker. The accent handling is genuinely better than I expected — we're in South Florida, and not every customer is speaking standard American English."
— General Manager, Coastal Wraps Boca Raton
Mesa Chicken Co.
14-location franchise group — Texas and New Mexico. Drive-thru focus. Multi-Location plan with custom accent model training.
"We'd been burned before by voice tech that worked in a demo and broke in the booth. VoiceBit was live in our busiest location in under a week, and it held up through a full Friday lunch rush on day four. That's the test."
— Franchise Director, Mesa Chicken Co.
The results, measured.
Average reduction in order handle time vs. staff-handled calls and drive-thru interactions across all deployed locations.
VoiceBit handles concurrent inbound lines simultaneously — no hold queue, no overflow to voicemail. Volume spikes at noon and 6pm look the same as slow mornings.
Consistent upsell timing on every eligible order means the lift compounds across every shift. Not just when staff remembers to ask.
Two deployment types.
Phone Ordering AI
VoiceBit answers every inbound call the moment it rings. Full order capture with modifier handling, upsell trigger, and direct KDS push — no staff involvement, no hold queue, no voicemail.
Learn moreDrive-Thru Voice AI
Noise-filtered ASR and accent-aware voice models at your speaker. Faster lines, fewer modifier errors, and upsell on every transaction — one device per lane, no extra booth headcount.
Learn moreSee if it fits your operation.
Book a 20-minute demo. We'll walk through your setup, show you VoiceBit running on your menu, and give you honest numbers on what to expect.