Voice AI that takes orders, not breaks.
VoiceBit answers phone calls and drive-thru speakers for QSR and fast-casual restaurants — handling modifiers, upsells, and accents while your staff serves the guests in front of them.
of restaurant calls go unanswered during peak hours
Every unanswered call is a lost order.
Your phones don't stop ringing at noon. Neither do the drive-thru orders. But your counter staff can only be in one place — and when a call goes to voicemail, that customer doesn't leave a message. They call your competitor down the road.
- Understaffed phones drop calls during every peak window
- Regional accents and background noise cause misheard modifiers
- Upsell opportunities vanish when staff are juggling three things at once
- No data on calls dropped — you're measuring the orders you caught, not the ones you lost
Three steps from call to kitchen.
Customer calls or pulls to the speaker
Every inbound call and drive-thru speaker connects directly to VoiceBit. No hold time. No "please wait, we're busy." VoiceBit picks up immediately with your menu loaded.
VoiceBit handles the full conversation
Accent-aware speech recognition confirms modifiers, resolves ambiguity mid-order, and triggers upsell prompts at the right moment — like a well-trained cashier who's never distracted.
Order lands on your KDS, confirmed
The complete order — with every modifier — appears on your kitchen display system. Customer gets an order confirmation read back. Your POS records it. Zero manual re-entry.
Built for the reality of a restaurant.
Accent-aware recognition
Our speech models are trained on regional restaurant acoustics — Texas drawl, South Florida Spanish-English code-switching, New York speed. The AI understands what your actual customers actually sound like.
Menu modifier intelligence
Handles the full complexity of real QSR orders — not just simple item names.
- Extra / no / add / remove
- On the side
- Light / heavy / extra crispy
- Size upgrades
- Substitutions
- Combo builds
Upsell at the right moment
Triggered after order confirmation, not mid-item — the way an experienced cashier does it.
POS integration, no middleware
Direct REST integration with major POS systems. No third-party middleware, no extra hardware beyond a single device at the station.
Marcus Webb
Director of Operations, regional QSR group — 14 locations across Texas and Arizona
"We were skeptical. We've seen a lot of tech that promises to fix the phones and then creates three new problems. VoiceBit was different — it was running in our busiest location in under a week, and it handled the Friday lunch rush better than we expected. The modifier accuracy is what got us."